Personalised Community Access & Transport Support

Fortitude Care Services supports NDIS participants across Canberra and surrounding regions with community access, outreach, domestic assistance, appointment support and safe transport. We take a personalised approach — matching participants with suitable support workers, following up with participants and coordinators, and providing shift updates to authorised representatives on request.

Empowering Your Daily Independent Living

Our dedicated team provides tailored assistance to ensure your day-to-day routines are managed smoothly and safely. Discover care designed uniquely around your routine and preferences.

Safe and Dependable Transport Options

Getting from point A to point B shouldn't be stressful. We ensure timely, coordinated transport solutions to keep you connected with friends, family, and medical schedules.

Affordable & Flexible

Supported Transport That Keeps Participants Connected

Our transport support helps participants safely access appointments, shopping, social activities, community programs and everyday routines — with support workers who understand each participant's needs, preferences and mobility requirements.

  • Medical Appointment Transport Reliable transport to medical, specialist and allied health appointments, with support from pick-up to drop-off.
  • Shopping & Everyday Errands Support with groceries, pharmacy visits and daily community tasks that help maintain independence.
  • Community & Social Participation Travel confidently to community events, social outings, recreational activities and local programs.
  • Health & Wellbeing Activities Support to attend the gym, walking groups, therapy sessions and other wellbeing-focused routines.

Why Participants and Coordinators Choose Fortitude Care

  • Accessible and non-accessible transport options
  • Support workers matched to participant needs, goals and preferences
  • Management follow-up for ongoing support quality
  • Flexible bookings for appointments, outings and daily routines
  • Shift updates available to coordinators, guardians or authorised representatives on request
Supported Transport

Support That Helps You Stay Connected and Independent

We provide flexible support that helps participants access the community, complete everyday tasks and build confidence in daily life.

Community Access & Social Participation

Support to attend community activities, social outings, shopping, appointments and recreational programs.

Supported Transport

Accessible and non-accessible transport for appointments, errands, community activities and daily routines.

Domestic Assistance

Practical support with light household tasks, routines, shopping and everyday organisation.

Skill Development & Independence

Support to build confidence with daily tasks, community participation, planning, routines and independent living skills.

Companionship & Outreach Support

Friendly, respectful support to reduce isolation, build confidence and stay connected with the community.

Appointment & Errand Support

Support to attend medical appointments, shopping trips, personal errands and other planned activities.

Matched Support Workers. Consistent Care. Better Outcomes.

Matched Support Workers

We take time to understand each participant's needs, goals, communication style, mobility requirements and preferences. Where possible, we match participants with support workers whose experience, personality and approach suit the individual.

Our management team follows up with participants, families, guardians and support coordinators to ensure services are running smoothly. Shift notes and updates can be shared with authorised representatives on request.

Staff Matching

Support workers are matched based on participant needs, goals and preferences.

Management Follow-Up

We check in regularly to ensure supports remain consistent and suitable.

Shift Updates on Request

Coordinators, guardians or authorised representatives can request support updates at any time.

Community Access That Feels Personal

We support participants to access the community in ways that match their interests, goals and comfort level.

Social Outings

Social Outings

Coffee, parks, local events, hobbies and community participation — based on what the participant enjoys.

Health & Wellbeing Activities

Health & Wellbeing Activities

Gym, walking, recreation and wellbeing-focused routines that support physical and emotional health.

Shopping & Errands

Shopping & Errands

Support with groceries, personal errands and daily community tasks that encourage independence.

Appointments

Reliable support to attend medical, allied health and personal appointments.

Skill-Building in the Community

Building confidence with planning, communication, travel and daily routines.

Where We Support Participants

Based in Canberra, supporting participants across ACT and selected surrounding regions.

Canberra & ACT

Queanbeyan

Goulburn

South Coast by arrangement

Other areas subject to availability

Refer Someone to Fortitude Care Services

Refer a participant for personalised community access, outreach, domestic assistance or supported transport. Our team will review the referral and contact you to discuss support needs, staff suitability and availability. We aim to respond to all referrals within one business day.

We aim to respond within 1 business day.

Make a Referral

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Build a Rewarding Career With Us

Become part of a team that makes a genuine difference in people's lives every day.

  • Flexible community support shifts
  • Supportive management and clear communication
  • Opportunities to support participants in transport, community access and daily living
  • Training, induction and ongoing guidance
  • A team culture built on respect, reliability and participant safety

Join Our Team

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